These Terms of Service ("Terms") are a legal agreement between you and Marble Hill Analytics LLC, doing business as LoftLab Apartment Builder ("LoftLab," "we," "our," or "us"). By accessing or using the Service, you agree to these Terms.
1. Service Description
LoftLab Apartment Builder provides tools to design apartment layouts, configure search preferences, and submit layouts for matched listing outputs. The Service may include free usage tiers, paid subscriptions, and one-time credit packs.
2. Eligibility and Accounts
- You must be at least 18 years old (or the age of majority in your jurisdiction) to use the Service.
- Some features require account authentication (including Google sign-in).
- You are responsible for activity under your account and for keeping your credentials secure.
3. Acceptable Use
You agree not to:
- Use the Service in violation of law or third-party rights.
- Reverse engineer, disrupt, probe, or attempt unauthorized access to systems or data.
- Submit malicious code, spam, or automated abuse traffic.
- Misrepresent your identity or submit fraudulent payment information.
4. User Content and Licenses
- You retain ownership of the layouts and related content you submit.
- You grant us a non-exclusive, worldwide, royalty-free license to host, process, transmit, and display your content as needed to operate and improve the Service.
- If you share a layout link, anyone with the link may be able to access that shared layout content.
5. Free Usage, Paid Plans, and Credits
- We may offer limited free submissions and/or usage credits.
- Paid features may include subscription plans and one-time credit purchases.
- Prices, features, and plan limits may change from time to time as permitted by law.
- Payments are processed by third-party processors (including Stripe), subject to their own terms.
6. Billing and Renewals
- Subscription fees are billed in advance on a recurring basis unless canceled.
- You authorize recurring charges for active subscriptions until cancellation.
- Except where required by law, fees are non-refundable once billed.
7. No Real Estate Brokerage, Listing Representation, or Professional Advice
LoftLab Apartment Builder is a software tool. Marble Hill Analytics LLC is not a licensed real estate broker, salesperson, or brokerage in the State of New York or any other jurisdiction, and the Service is not a real estate brokerage service.
We do not represent landlords, tenants, buyers, sellers, or properties. We do not list, advertise, or market specific properties on behalf of any owner, landlord, broker, agent, or other party. Any listing data displayed by the Service is provided for informational purposes only, is sourced from third parties, and may be inaccurate, incomplete, out of date, expired, or no longer available. Match results are algorithmic outputs based on user-submitted layout and preference data and do not constitute a recommendation, endorsement, valuation, appraisal, or guarantee that any displayed unit is available, lawful to rent, suitably priced, or appropriate for any user.
The Service does not provide legal, financial, tax, brokerage, lending, appraisal, fair-housing-compliance, FARE Act compliance, or other professional advice. You are solely responsible for verifying listing details, availability, terms, fees, broker representation, and compliance with applicable law before entering into any rental, lease, or other transaction. Licensed real estate professionals using the Service remain solely responsible for their own compliance with all applicable laws, regulations, and licensing rules, including New York Department of State requirements.
8. Intellectual Property
The Service, including software, branding, design elements, and related content (excluding your submitted content), is owned by Marble Hill Analytics LLC or its licensors and protected by applicable law.
9. Disclaimers
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
10. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, MARBLE HILL ANALYTICS LLC AND ITS AFFILIATES WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, DATA, OR BUSINESS OPPORTUNITIES.
11. Indemnification
You agree to indemnify and hold harmless Marble Hill Analytics LLC and its affiliates from claims, damages, liabilities, and expenses arising out of your use of the Service, your content, or your violation of these Terms.
12. Suspension and Termination
We may suspend or terminate access if we believe you violated these Terms, created risk, or used the Service unlawfully. You may stop using the Service at any time.
13. Governing Law
These Terms are governed by the laws of the State of New York, without regard to conflict-of-law principles, unless otherwise required by applicable law.
14. Changes to Terms
We may update these Terms periodically. Continued use after an update becomes effective constitutes acceptance of the updated Terms.
15. Contact
Questions about these Terms can be sent to support@loftlabnyc.com.